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1. There should be a formal procedure for investigating incidents. CCR Title 8, Section 3202 (a)(5)
a. Records are kept of all investigations.
b. Investigations are focused on finding cause, not fault, and providing recommendations or steps to prevent future incidents.
c. Results of investigations are communicated to all affected employees.
d. Investigations identify recommended corrective actions.
2. Supervisors and management should participate in investigations and/or be advised of the results of an investigation.
3. Accidents and loss histories should be reviewed to document trends, causes, repeaters, etc.
4. Near miss incidents should be investigated as if injury or property loss occurred.